Bv 99 treats the protection of your personal information as its top priority. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it secure.
A quick overview of bv 99's core data protection pillars
All your personal and financial data is protected with 256-bit SSL encryption. Data stored on our servers is also kept in encrypted format, making it impossible for third parties to read.
Your identity and address documents are used solely for verification purposes. KYC documents are stored in a secure vault and can only be accessed by authorized personnel.
Bv 99 never sells your personal data to advertisers or third parties. Your information is not shared externally except where required by law.
Bv 99 servers are protected by advanced firewalls and intrusion detection systems. Any unusual login attempts or suspicious activity are automatically detected and you are alerted immediately.
We only collect information that is necessary to provide our services. Your consent is obtained separately for marketing communications, and you can withdraw it at any time.
When you close your account, you may request the deletion of your personal data. Once any legal retention obligations have been fulfilled, your data will be permanently deleted within the designated timeframe.
Welcome to bv 99. This Privacy Policy ("Policy") explains how bv 99 (bv99.im) collects, uses, stores, and protects your personal information. By using our platform, you agree to the terms of this Privacy Policy.
We believe transparency is the foundation of trust. That's why this Privacy Policy is written in clear, straightforward language — so you always know exactly what happens to your information. If you have any questions, feel free to reach out to our support team.
Bv 99 does not sell your data. We only collect what is necessary to provide our services. Your data is protected with SSL encryption, and you can request to view, correct, or delete it at any time.
Bv 99 collects several types of information about you. This data comes from three main sources: information you provide directly, data collected automatically while you use the platform, and information received from legitimate third parties.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | KYC Verification & Legal Compliance |
| Contact Information | Email, Phone Number, Address | Account Management & Notifications |
| Financial Information | BKash/Nagad number, bank details | Transaction Processing |
| Technical Information | IP Address, Device Info, Browser | Security & Fraud Prevention |
| Behavioral Data | Betting history, login times, page visits | Service Improvement & Personalization |
We never store your password in plain text. Passwords are always kept in hashed format, meaning even our staff cannot view them. Your financial information is processed through payment gateways, and full card or account numbers are never stored on our servers.
Bv 99 uses your data only for legitimate purposes. Our core principle is simple — data collected for a specific purpose will only ever be used for that purpose.
Your information is used to create, manage, and secure your account; to process bets, pay out winnings, and provide customer support.
Your activity data is analyzed to detect unusual transactions, multiple accounts, or match fixing. This is done solely to protect honest users.
We analyze your preferences and usage patterns to deliver relevant offers, bonuses, and betting recommendations — making your experience smoother and more enjoyable.
Certain data must be retained and processed to comply with international gaming licensing authority requirements and Anti-Money Laundering (AML) regulations.
If you opt in to marketing emails or SMS, we'll send you promotional offers. You can unsubscribe at any time to stop receiving these communications.
Bv 99 does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances.
Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and banks.
Information may be disclosed in response to court orders, government investigations, or other legal obligations.
Cloud hosting and security service providers are granted limited access to data under contractual agreements.
Submitting required reports and data to regulatory authorities is mandatory for maintaining our license.
Outside of the cases listed above, bv 99 will never transfer your information to advertisers, data brokers, or any third party for commercial purposes. In every instance of data sharing, we provide only the minimum information required.
Bv 99's website uses cookies. Cookies are small text files stored in your browser that help improve website functionality and your overall user experience.
| Cookie Types | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login Sessions, Security Tokens | Deleted at end of session | |
| Functional Cookies | Language Preferences, Interface Settings | 1 Year | |
| Analytics Cookies | Page visits, usage pattern analysis | 2 years | |
| Marketing Cookies | Showing Relevant Offers | 30 Days |
You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the site from working properly. When you first visit the site, you can enable or disable non-essential cookies via the cookie consent banner.
Bv 99 respects your rights over your personal data. Under international privacy standards, you have the rights listed below. To exercise any of these rights, please contact our support team.
You may request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data under certain conditions.
You can request that your data be used only for specific purposes.
You may request your data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
To Exercise Any of Your Rights support@bv99.im Email us or reach out via live chat. We are required to respond to your request within 30 business days. Processing will begin only after your identity has been verified.
Bv 99 does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | AML & Legal Compliance |
| Transaction Records | 7 years | Financial Regulations |
| Betting History | 3 Years | Dispute Resolution & Audit |
| KYC Documents | 5 Years | Identity Verification Regulations |
| Logs & Technical Data | 12 months | Security Analysis |
| Marketing Preferences | Until consent is withdrawn | Based on Your Preferences |
Once the retention period ends, data is securely and permanently deleted or anonymized so it can no longer be linked to any individual.
Bv 99 uses industry-leading technology to protect your data. Our security infrastructure is multi-layered — so even if one layer is compromised, the others continue to keep you protected.
All data transfers are encrypted using the latest TLS 1.3 protocol.
An extra OTP verification layer when logging into your account.
Automated systems and a dedicated expert team monitor servers around the clock.
Regular encrypted backups and a rapid disaster recovery plan are in place.
Use a strong password, never share it with anyone, and always log out after using an unfamiliar device. Report any suspicious activity to us immediately.
Bv 99 is strictly for users aged 18 and above. We do not knowingly collect any information from minors. Age is verified at registration and reconfirmed during the KYC process.
If we become aware that an account has been created by someone under the age of 18, that account will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child is using our platform, please contact us immediately.
Bv 99 may update this Privacy Policy from time to time. Changes may be made in response to regulatory updates, the addition of new services, or security improvements.
For significant changes, we will notify you in advance by email or via a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The "Last Updated" date is always shown at the top of this page. Check back regularly to stay informed about our latest policy.
For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our data protection team directly.
support@bv99.im
Responses are provided within 48 hours.
Live chat support is available on the site 24 hours a day, 7 days a week.
For formal data protection requests, send us an email with the subject line "Data Protection Request". We are committed to responding in full within 30 business days.